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1.31.2012

Quick fix for Google Chrome Crashing in Windows

Over the last few days I have run into a few PCs people have given me to fix with Google Chrome installations that crash immediately upon opening.  By crashing I mean Chrome's way of crashing, where the tab shows a big blue page with a sad face that says "Aw snap."

If you delete the users folder in Chrome's directory (please back it up first), Chrome should start working again. Keep in mind that this will clear all of your settings, extensions, bookmarks, etc.  To delete this folder, enable the display of hidden files in windows explorer.
For XP: C:\Documents and settings\your user name\Local Settings\Application Data\Google\Chrome\User Data
Vista / Win7:  C:\Users\your user name\AppData\Local\Google\Chrome\User Data.
Delete the user data folder and fire up Chrome again.

Side note: It seems that the crashing in this manner may be related to spyware/adware installing bad extensions in Chrome.  Both of the computers I experienced this problem with were laden with all sorts of crapware.

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